Delivery Information
Delivery Information for Shopedge
1. Digital Products (Plugins, Themes, and Services):
- Instant Delivery: Upon successful payment, digital products such as WordPress plugins, themes, and other downloadable items will be available for immediate download.
- Email Notification: After purchase, you will receive an email with a link to download the product. Please make sure your email address is correct at checkout to ensure smooth delivery.
- Access to Services: If you’ve purchased a service (such as custom plugin development or website design), our team will contact you within 24-48 hours to begin the process. Delivery times for services will vary based on the scope of the project.
2. Physical Products (if applicable):
If your business also sells physical items (e.g., hardware or merchandise), here’s how delivery works:
- Processing Time: Orders are processed within 1-2 business days after payment is confirmed.
- Shipping Methods: We offer various shipping options based on your location:
- Standard Shipping: [7] business days
- Expedited Shipping: [6] business days
- International Shipping: [10] business days (shipping times may vary based on destination)
- Shipping Costs: Shipping charges will be calculated during checkout based on the shipping method and destination.
- Tracking Information: Once your physical product is shipped, you will receive an email with tracking details so you can monitor your order’s status.
3. Shipping & Delivery Terms:
- Delivery times are estimates and can vary due to factors such as weather, holidays, or other unexpected events.
- For international orders, customs fees or import taxes may apply. These are the responsibility of the customer and are not covered by WP eMarket Limited.
- We are not responsible for delayed or undelivered items caused by the shipping carrier or incorrect address details provided by the customer.
4. Issues with Delivery:
- If you encounter any issues with your order (whether digital or physical), please contact us at [support email] immediately so we can resolve the issue promptly.
5. Delivery Policy Changes: Shopedg reserves the right to modify or update this delivery information at any time. Any changes will be posted on this page.