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Shiping policy

📦 Shipping Policy – ShopEdge.in

Thank you for shopping with ShopEdge.in! We strive to deliver your orders quickly and safely. Please read our shipping policy carefully to understand how and when your items will arrive.

1. Order Processing Time

  • All orders are processed within 1–3 business days (excluding weekends and public holidays).

  • Processing begins after payment confirmation.

  • You will receive an email/SMS confirmation once your order is shipped.

2. Shipping Methods & Delivery Time

We offer multiple shipping options to suit your needs:

Shipping Method Delivery Time (Approx.) Cost
Standard Shipping 3–8 business days Economical
Express Shipping 1–4 business days Faster delivery
Free Shipping 5–10 business days On minimum order value

Actual delivery times may vary based on location and carrier performance.

3. Shipping Charges

  • Shipping fees are calculated at checkout based on:

    • Delivery address

    • Order weight & size

    • Chosen shipping method

  • Free shipping may be available on orders over a specified value (e.g., ₹799).

4. Delivery Locations

We currently ship to all major cities and towns across India.
If your location is unreachable due to carrier service restrictions, we will contact you with alternate options.

5. Order Tracking

Once your order is shipped:

  • You will receive a tracking ID via email/SMS.

  • Use this tracking ID to monitor your order status online.

  • Updates are available until the package is delivered.

6. Delayed Delivery

Occasionally, deliveries may be delayed due to:

  • Weather conditions

  • Public holidays

  • High shipping demand

  • Unforeseen carrier issues

We appreciate your patience and will notify you of any significant delays.

7. Damaged or Lost Shipments

If your order arrives damaged or is lost in transit:

  • Contact us within 48 hours of delivery.

  • Please share:

    • Order number

    • Photos of damaged item/package (if applicable)
      We will assist with replacement or refund as per our Return & Refund Policy.

8. Shipping Restrictions

Certain products may have restrictions due to:

  • Size/weight

  • Courier limitations

  • Legal compliance

If a restriction applies, you will be informed before shipping.

9. International Shipping

Currently, ShopEdge.in only ships within India.
International shipping may be introduced in the future.

10. Contact Us

For any shipping-related questions or assistance, reach out to us:

📧 Email: support@shopedge.in
📞 Phone/WhatsApp: +91-8866895185
🕐 Support Hours: Mon–Fri | 10:00 AM – 6:00 PM IST